FAQ
HOW CAN WE HELP YOU TODAY ?REQUENTLY ASKED QUESTIONS
What is the delivery coverage area?
We provide delivery throughout the European territory. The delivery times for France are between 2 to 4 days. Please note that this depends on the region in which you reside.
Quality of our products ?
We carefully select plant-based components and essences for our products. Our products are free from parabens and phenoxyethanol. All of our products comply with international cosmetic regulations and have undergone mandatory laboratory testing.
Location?
We are located in 2 Rue Fléchier 75009 Paris France
Do I need an account to make purchases on the Maison de Senteurs website?
Yes, to enjoy our best services and offers, all you need to do is create a Maison de Senteurs customer account. For more information, click here.
How can I place an order on the Maison de Senteurs website?
Shopping on Maison de Senteurs is easy! Once you've found the products you want to buy, simply:
- Sign up / Log in to your account by entering your email.
- Click on "Add to cart" to add the product to your cart.
- Click on "Cart" in the upper right corner.
- Click on "Proceed to checkout."
- Fill in the necessary details and uncheck "Ship to a different address" (if you're using the same address).
Once your order is placed, we will automatically validate it via email and call you for confirmation. If you have any doubts about order confirmation, feel free to contact us via email at francemaisondesenteurs@gmail.com
How can I pay on the Maison de Senteurs website ?
Payment is simple and easy on the Maison de Senteurs website! Pay for your order by card directly on our website or in cash upon delivery.
Are there any hidden fees when I order on the Maison de Senteurs website?
There are no hidden costs or fees when you place an order on Maison de Senteurs. All costs are 100% visible at the end of the checkout process.